Training Schedule

Location: Baerresen Ballroom 320 ABC (our usual location)

JENNIFER K. DIETZ, MS, AHFI, CFE, Director, Program Integrity. 

Ms. Dietz has served with the Defense Health Agency in a variety of roles including Contracting Officer’s Representative for the TRICARE West region contract, Technical Representative for Claims, and Health Care Fraud Specialist.  She has extensive experience in the TRICARE program to include oversight, implementation of changes, contract proposal review and negotiation, and leading transition activities for the T2017 TRICARE West contract. 

Prior to coming to the Defense Health Agency in 2007, she worked for the Department of Labor developing, investigating and adjudicating worker compensation claims and at the Veterans Administration processing domestic and foreign claims. 

Jennifer has a variety of leadership experience, including the civilian co-chair of the Making Health Plans Great workgroup, establishing a mentoring program within DHA, participating on the NHCAA Healthcare Inequity working group and conference committee.  She is the President of Arapahoe County Quilt Guild and an avid quilter.  She has presented at national conferences on organizational bias, cross-functional communication and fraud schemes, and has published several articles on TRICARE fraud.

Ms. Dietz holds a Master of Science Degree in Criminology from Regis University, a Master of Science in Government Information Leadership from the National Defense University, and a Master of Science in Leadership with Brookings Executive Education in partnership with Washington University in St. Louis.  Ms. Dietz is an Accredited Healthcare Fraud Investigator, Certified Fraud Examiner, and a Certified Yoga Teacher.

She resides in Denver, Colorado with her husband, two sons and a household of pets including chickens.

Uncovering Bias

Bias is implicit in every day interactions; however, being aware of bias is important in successful problem solving, interactions and case development. This session will explore bias, define the types of bias that are both conscious and unconscious, understanding how bias impacts team performance, and tips to work around bias traps and embrace mindfulness, leading to successful teams.

Location: Baerresen Ballroom 320 ABC (our usual location)

Location: Baerresen Ballroom 320 ABC (our usual location)

Dates to be determined

Location: Arvada Center

Location: Baerresen Ballroom 320 ABC (our usual location)